Top 10 Questions to Ask Your Wedding Venue (And Our Answers!)

Planning a wedding comes with a lot of questions—and choosing the right venue is one of the biggest decisions you’ll make. At The Ballroom at Cardinal Hills, we want to make your planning process as smooth and stress-free as possible. Whether you're newly engaged or deep into the details, here are the top 10 questions to ask yout wedding venue—plus how we answer them.

1. What’s included in the rental fee?

Our Answer: At The Ballroom at Cardinal Hills, our rental includes full access to the indoor event space, complete with tables, chairs, dinnerware, silverware, and glassware. We also provide tablecloths, table skirting, and a large dance floor to make your celebration unforgettable. The venue features a dedicated bar area, climate-controlled comfort, and spacious indoor restrooms. Additionally, you'll have a dedicated event coordinator to assist with every detail of your planning process from start to finish. Setup, tear-down, and post-event clean-up are all included, ensuring a smooth and stress-free experience.

2. How many guests can the space accommodate?

Our Answer: We comfortably accommodate up to 200 guests for a seated dinner and more for a cocktail-style reception.

3. Do you have on-site catering or can we bring in our own?

Our Answer: We do not offer in-house catering, so you’re welcome to bring in your own licensed and insured caterer. This gives you the flexibility to choose food that fits your style and budget.

4. Do you provide plates, glassware, and silverware?

Our Answer: Yes! We provide dinner plates, glassware, and silverware for your event at no additional charge.

5. Is alcohol allowed? Do you offer bar services?

Our Answer: Yes—we hold a valid Indiana liquor license, and all alcohol must be served by our trained staff. A cash bar or hosted bar option is available. We also carry a variety of beer, wine, and spirits (yes, we can get your favorites—just ask!).

6. What is your policy on décor?

Our Answer: We want you to make the space your own—but we do have a few guidelines. No nails, staples, or tape on walls; and no confetti, glitter, or open flames (candles must be enclosed in glass). Helium balloons must be properly weighted. Let’s keep it beautiful and safe!

7. Is there parking available for guests?

Our Answer: Yes! We have ample free parking onsite for all your guests. It’s just steps away from the venue entrance.

8. Can we have both our ceremony and reception at your venue?

Our Answer: Absolutely! Many couples choose to hold their ceremony outdoors on the golf course and transition inside for the reception. We’ll help coordinate a smooth flow between the two.

9. What happens in case of bad weather for outdoor ceremonies?

Our Answer: We always prepare a backup indoor option just in case Mother Nature doesn’t cooperate. You’ll never be left scrambling for a plan B.

10. What are your payment and cancellation policies?

Our Answer: We require a deposit and signed contract to secure your date. The remaining balance is due 14 business days before your event. We also offer a damage deposit that is fully refundable after your event, pending no damage. Cancellation policies are outlined in your agreement—we’ll walk you through it all.

💌 Ready to tour The Ballroom?

We’d love to meet you, show you around, and chat about how we can bring your vision to life. Reach out today to schedule a tour—we can’t wait to celebrate with you!